Our ATM services is an essential service to ensuring that ATMs are available to the customers for most of the time.
We also ensure that ATMs are functioning well by making sure that consumables are available, performing basic maintenance services and, for sophisticated technical issues, calling up the ATM service provider for the maintenance services.
Replenishment services include:
- Pre-packing of ATM Cassettes
- Cash replenishment
- Clear Cards
- Clear cash
- Clear deposits
- Journal roll replacement
- Receipt roll replacement
- Ribbons replacement
- Carry out test transactions
- Closing and re-activating ATMs
- Verify deposits
- Maintain adequate supplies of consumables in the “ATM”
Call out and First Line Maintenance
We supply and maintain our ATMs in the market. Our staff are well trained to handle and perform basic maintenance services to ATMs regardless whether it’s supplied by Kaytec (U) Ltd or any other vendor.
Services being offered:
- Equipment failure
- Card path jam
- Printer failure
- Communication failure
- Dispenser failure
For brochures please